Shipping policy

SHIPPING POLICY

Once order is placed no cancellations are allowed

 Partial COD payment is non-refundable.

  • We know you cant wait to flaunt your Botanical treasure.

We ensure that we ship with the quickest shipping partner available for your location.


  • When will I receive my order ? 

Orders are shipped directly from our warehouse & take approximately 2-8 days to reach you PAN India.


  • How can I track my order ? 

You can track your order via AWB numbers that are sent on your whatsapp within 1-2 days of order being placed.

1. Proof of Delivery (POD):

Once an order is marked as Delivered on the courier tracking system, it is considered delivered as per the Proof of Delivery (POD) provided by the courier company. This POD is treated as final and binding.

2. Delivery Disputes:

In case you do not receive the product even though the tracking status shows it as “Delivered,” you must contact us within 5 days of the delivery date. No cases beyond this timeline will be entertained

Please note : One order One box One pouch packaging


3.Shipping & Delivery Policy

We strive to dispatch all orders within the promised timeline mentioned at the time of purchase. Once dispatched, orders are handed over to our trusted third-party shipping partners for delivery.

Please note:


.Delivery timelines are estimates and may vary due to operational delays, weather conditions, public holidays, or unforeseen courier issues.

  • Once the order is shipped, the delivery process is managed by the courier company and is beyond our direct control.
  • We continuously coordinate and escalate with the shipping partner in case of any delays to ensure timely delivery.

 

We request customers to provide accurate shipping details. Incorrect or incomplete addresses may result in delivery delays.